Privacy Policy

This Privacy Policy explains the privacy practices governing information collected through the websites and mobile applications (collectively referred to herein as the “Platform” or “Platforms”) owned, operated, or controlled by MITSUBISHI TANABE PHARMA AMERICA, Inc. (“MITSUBISHI TANABE PHARMA AMERICA,” “we,” “our” or “us”), a subsidiary of Mitsubishi Tanabe Pharma Corporation (“MTPC”).

Please read this Privacy Policy carefully because when you submit information to or through the Platforms, you are consenting to the collection, processing and retention of your information as described in this Privacy Policy. Capitalized terms used but not defined herein have the meanings assigned to them in the Terms of Use.

If you do not agree with any part of this Privacy Policy, please do not use the Platforms.

I.  Information We Collect

Information You Provide to Us.  When you use the Platform, for example, to register to create an account, we or our service providers may collect information that could reasonably be used to contact you or to identify you personally, such as your name, email address, telephone number, mobile phone number, geographic location, zip code or mailing address (“Personal Information”). If you choose to use TouchID to verify your account, we may also collect your finger print scans. You may also choose to provide us with Personal Information about your health or medical status, or you may provide us with other information that we request, such as insurance information or other diagnostic information.

You may decide to provide us with another person’s email or phone number so that person may be provided with information about the Platform or our products or so that we may facilitate your communication with other people through the Platforms. You may also provide us with access to your address book if you use our app to facilitate these connections. Your contacts will be provided with the option not to receive further communications from MITSUBISHI TANABE PHARMA AMERICA, Inc.

If you are a doctor, pharmacist, healthcare professional or caregiver (collectively, “Providers”), you are responsible for obtaining any legally required authorization, consent or other permission from your patients prior to providing their Personal Information to us through the Platform. By submitting any Personal Information about a patient, you represent and warrant to us that you have obtained all required permissions to do so.

Information We Collect Automatically. Whenever you visit or interact with the Platform, we may use a variety of technologies that automatically or passively collect information about how you access or use the Platform (“Usage Information”). Usage Information may include your browser type, operating system, the page served, the time, and the preceding page views. However, this information does not identify you as an individual user. We do not treat Usage Information as Personal Information unless it is combined with other data that, once linked, can be used to identify you.

Device Identifiers.  MITSUBISHI TANABE PHARMA AMERICA, Inc. may also automatically collect your IP address or other unique identifier (“Device Identifier”) for the computer, mobile device, technology or other device (collectively, “Device”) you use to access the Platform. A Device Identifier is a number that is automatically assigned to your Device when you access a web site or its servers, and our computers identify your Device by its Device Identifier. We may use a Device Identifier to, among other things, administer the Platform, help diagnose problems with our servers, analyze trends, track users’ web page movements, help identify, and gather broad demographic information for aggregate use.

Cookies and Do Not Track. We may collect information about you or your use of the Platforms through cookies, tracking pixels, mobile identifiers or other technologies. We use this information to better understand, customize and improve the Platforms, services and offerings as well as to manage our advertising. The information we collect through cookies, tracking pixels or mobile identifiers may help us understand how visitors use and engage with the Platforms. If you have provided us with your Personal Information, for example, when you registered for an account or requested information from us, we may associate this Personal Information with information we have collected through cookies, tracking pixels, mobile identifiers or other technologies.

Cookies.  A “cookie” is a file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of the Platforms. When you use the Platforms, neither we nor any third parties collect Personal Information about your online activities, over time or across third party websites. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit

Tracking Pixels. A “tracking pixel” also known as an Internet tag, pixel tag, web beacon or clear GIF, links web pages to web servers and their cookies, and may be used to transmit information collected through cookies back to a web server.

Mobile Identifiers. We may use software development kits (“SDKs”) or mobile advertising identifiers (for example, “IDFA” on Apple mobile devices or “Advertising ID” on Android mobile devices), which function similarly to cookies on mobile devices. You may reset your IDFA or Advertising ID in the settings on your mobile device.

Google Analytics. We use tools like Google Analytics to measure traffic to the Platform and how users interact with the Platform. At various times, we may also use other tools to measure the efficacy of our marketing campaigns.

Do Not Track. Currently the Platform is not designed to respond to “Do Not Track” signals sent from your browser. For more information more about “Do Not Track,” please visit

II. How We Use Your Information

Any information you submit on the Platform may be used for a variety of purposes, including, for example, to:

  • respond to your questions and requests;
  • provide you with access to certain features of the Platform;
  • verify your identity;
  • improve the Platform;
  • communicate with you;
  • contact a Provider on your behalf (when you have given us consent to do so);
  • contact you with regard to your use of the Platform; and
  • in our discretion, to make changes to the Platform or any of our policies.

We will only use the information you provide to us in a manner that is consistent with this Privacy Policy or where we have otherwise obtained your consent.

We may use your Personal Information to send you relevant promotions, personalized information, or updates or newsletters with information that you have requested or that may interest you.

III. How We May Share Your Information

Service Providers.  We may share your Personal Information with third parties that perform functions on our behalf (“Service Providers”) to carry out your requests, respond to your inquiries or make various features of the Platform available to you. These Service Providers may help us to host or operate the Platform, analyze data, provide customer service, conduct marketing or administer surveys or questionnaires.

Business Transfers.  We may share your information, including your Personal Information, with our parent company, MTPC or its subsidiaries and affiliates for internal reasons, primarily for business and operational purposes. We may share or transfer your information, including your Personal Information in connection with a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control by MITSUBISHI TANABE PHARMA AMERICA, Inc. or any affiliated company (in each case, whether in whole or in part).

Legal Disclosure.  We may transfer and disclose information, including your Personal Information, to third parties to comply with a legal obligation, when we believe in good faith that the law requires it, at the request of governmental authorities conducting an investigation, to verify or enforce our Terms of Use, Privacy Policy or other applicable policies, to respond to an emergency or otherwise to protect the rights, property, safety, or security of MITSUBISHI TANABE PHARMA AMERICA, Inc., third parties, visitors to the Platform or the public.

IV.  Your Privacy Choices and Access

You may always direct us not to share your Personal Information with third parties, not to use your Personal Information to provide you with information or offers, or not to send you newsletters, updates, emails or other communications by:

  • sending us an email at; or
  • following the removal or unsubscribe instructions in the communication that you receive.

If you wish to verify, correct, or update any of your Personal Information collected through the Platform, you may contact us at the email or address included in the Contact Us section below. In accordance with our routine record keeping, we may delete certain records that contain Personal Information that you have submitted through the Platform. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups or other technology-related reasons.

V.  Links to Other Websites

The Platform may contain links to other sites, maintained by third parties. These links are provided only as a convenience to you. MITSUBISHI TANABE PHARMA AMERICA, Inc., MTPC, its subsidiaries and affiliated companies have no control over, and are not responsible for any content, products or services offered by or found on third party sites, or their privacy policies. Links to third party sites do not constitute an assumption of liability for or sponsorship, endorsement or approval of these sites or the content contained on these sites.

VI.  Children

We do not knowingly collect information from children under 13 years of age. If we learn that a child under the age of 13 has provided us with any Personal Information without first receiving their parent or guardian’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Platform. We will then dispose of such Personal Information in accordance with this Privacy Policy. If you believe we may have any information from or about a child under the age of 13, please contact us at

VII. Accessing our Platform Globally – Transfer of Data

The Platform is governed by and operated in, and in accordance with the laws of the United States. We make no representation that the Platform is governed by or operated in accordance with the laws of any other nation. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Platform, or providing us with any information, you (a) acknowledge that the Platform is subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.

VIII. Your California Privacy Rights

California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of personally identifiable information to third parties for their direct marketing purposes in the preceding calendar year (e.g., requests made in 2017 will receive information about 2016 sharing activities). We comply with this law by giving users the ability to tell us not to share personally identifiable information with third parties for their direct marketing purposes. To make such a request, send an email to We may need additional information to process your request.

IX.  Security Measures

We use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the Platform and provide us with your information at your own risk.

X.  Changes to this Privacy Policy

We may update and post revisions to this Privacy Policy from time to time. If our Privacy Policy changes in a way that significantly affects how we handle your Personal Information, we will not use the Personal Information we currently maintain without providing you notice or obtaining your consent, where appropriate. We encourage you to review this page for the latest information about our privacy practices.

Contact Us

If you have any questions or concerns about these Terms of Use, please contact us by email at or write us at:

525 Washington Boulevard, Suite 1100
Jersey City, NJ 07310